GOFTUS

AI agents that handle real requests end to end

Voice, chat and task agents connected to your tools, data and channels, with a human owner for anything risky.

What it does

  • Customer support agents across chat, voice and email
  • Lead research, scoring and personalised follow-ups
  • Internal helpdesk agents for IT, HR and operations questions
  • Escalation to your team with the full context attached
  • Connected to your CRM, inbox, documents and channels

What you get

  • A production agent running in your channels
  • Tool and data connections with scoped access
  • Approval gates with named owners
  • An audit trail of every action taken
  • Handover documentation and a simple admin view

Example workflows

Example 1

Example 2

Example 3

How we build it

  1. 1Map. We map the workflow as it runs today, including the exceptions nobody writes down.
  2. 2Build. We build the agent or automation around one measurable workflow.
  3. 3Approve. We add approval gates and logs wherever a mistake would matter.
  4. 4Connect. We connect the right tools, data and reporting with scoped access.
  5. 5Improve. We keep improving: exceptions, reporting and the next workflow.

Controls built in

  • Approval gates on anything risky, with named owners
  • An audit trail of every action, reviewable and reversible
  • Scoped, least-privilege access per agent and per tool
  • Deployment in your cloud or ours

Frequently asked questions

Still weighing it up? Ask us directly. We reply within one business day.

Ask a question

Yes. The same agent logic can be exposed over chat, email and a phone or voice channel. The tools it can use and the approvals it needs stay identical.

Start with one workflow and a clear owner.

Book a free call and we will tell you honestly whether AI automation helps, and where to start.

We reply within one business day.

Book a free call