GOFTUS

AI automation for healthcare providers

Take the administrative load off clinical teams, while every clinical decision stays with a person.

Recommended for healthcare

The agents healthcare teams start with

How the document agent works

Workflows we automate for healthcare teams

Enquiry triage and appointment requests

Inbound calls, emails and forms are read, categorised and routed. Routine scheduling requests are handled; anything clinical goes straight to staff.

Intake document processing

Referral letters, registration forms and insurance documents are read and turned into structured records, with low-confidence fields sent for checking.

Staff knowledge assistant

Clinicians and administrators get answers from your own policies and procedures, with the source document attached.

Follow-up and reminder workflows

Appointment reminders, preparation instructions and no-show follow-ups are sent on schedule and logged.

Case studies in healthcare

Published results from named organisations. These companies are not GOFTUS clients; they show what works, and where people stay in charge.

The Permanente Medical Group (Kaiser Permanente)

15,791 hrs

of documentation time saved in one year with ambient AI scribes

7,260 physicians used AI scribes across about 2.5 million patient visits between October 2023 and December 2024. The scribe drafts the clinical note from the visit conversation.

Physicians review and edit every draft before it enters the record.

Stanford Health Care

162

clinicians piloted AI-drafted replies to patient portal messages

In a five-week study, clinicians used about 20% of the drafts and reported lower task load and burnout scores. Time spent on messages did not change.

Every draft was edited by a clinician before it reached a patient.

Controls for sensitive work

  • Agents never give medical advice. Clinical items always go to a human.
  • A named human approves anything sensitive before it happens.
  • Every action lands in an audit trail that can be reviewed and rolled back.
  • Agents get scoped, least-privilege access to only the systems they need.
  • Data can stay entirely inside your own cloud.

Frequently asked questions

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No. We build agents for administrative work only. Any clinical question is routed to a qualified person.

Find the first workflow worth automating.

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