Services Linkable checklist

AI Agent Governance Checklist

Use this checklist before letting an AI agent touch customer data, browser tools, CRMs, inboxes, dashboards, or internal systems.

Ownership

  • Name one business owner for the agent
  • Define who reviews failures and exceptions
  • Set a weekly review rhythm for logs and outcomes

Permissions

  • List exactly which tools and data sources the agent can access
  • Block broad credentials and unnecessary admin rights
  • Separate drafting permissions from execution permissions

Approval rules

  • Require approval before sending, submitting, purchasing, deleting, or updating records
  • Define low-risk actions the agent can complete alone
  • Make rejection and edit paths obvious for reviewers

Audit logs

  • Capture inputs, source data, tool calls, approvals, errors, and final outcomes
  • Keep screenshots or evidence for browser-controlled workflows
  • Review repeated exceptions and improve the workflow

Cost and risk limits

  • Set usage budgets and alert thresholds
  • Stop the agent when confidence is low
  • Use fallback queues for sensitive or unclear cases

Next step

Want this checklist turned into a working system?

GOFTUS can map your current workflow, identify the approval and security points, and build the first automation around your actual tools.

See related service

Turn the checklist into a workflow